||Domestic Violence Service Manager
|Hours per week:||37.5 per week|
||£34,694 - £36,906 (Band 2)
The service manager will manage all the Cambridgeshire services, including refuges and oversee the DCLG outreach support, in line with Refuge’s policies and procedures and quality management system.
The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
The post holder will also be responsible for ensuring that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with staff who support abused women and their children in crisis using our services. As a member of the management team, the post holder will be required to participate with other managers in an out-of-hours management service.
The role may involve contributing to the establishment of new services in conjunction with the development team.
|Essential Skills or Experience:||
This role requires an exceptional individual who wants to make a difference. You will have proven experience of managing and motivating staff as well as strong interpersonal and management skills. You must also have knowledge of domestic violence issues and experience of working in either women’s refuge or residential setting. A recognised social work, housing or management qualification would be desirable.
Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Qualifications and Credit Framework (QCF) accredited qualification for our profession. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.
Closing date: 29th October 2017
Interview date: TBC
An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpins all of our work.
No agencies please - as a charity we work hard to keep our costs down.
Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 5,000 women and children in our national network of services. These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between Refuge and Women’s Aid). We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.